Privacy Policy

Activate Business Finance Limited act as a commercial finance broker of regulated and non-regulated finance for our customers. Activate Business Finance Limited is an Authorised Representative of White Rose Finance who are Authorised and Regulated by the Financial Conduct Authority Firm Reference Number 630772. Activate Business Finance Limited is authorised under the Firm Reference Number 1002384. Activate Business Finance Limited’s trading address is First Floor, 12-15 Coopers Court, Newport Pagnell, Buckinghamshire, MK16 8JS. Activate Business Finance Ltd is incorporated in England and Wales (company number: 14906869).

How we will use the information about you

Here at Activate Business Finance Limited we take your privacy seriously and will use your personal and business information in several ways which will help us;

1. make lender decisions,

2. for fraud prevention,

3. for audit,

4. for statistical analysis,

5. credit reference checks

6. for marketing purposes, where consent has been given

We may share your information with, and obtain information about you from, credit reference agencies or fraud prevention agencies. We will not disclose your information to any company outside of Activate Business Finance Limited and its lending partners except to help prevent fraud or if required by law to do so.

For further information on how your information is used, how we maintain the security of your information and your rights to access/alter and change the information we hold on you, please contact info@activate-finance.co.uk

Consent

We will share your details with companies who will process your information, in turn allowing Activate Business Finance Limited to offer suitable products that lenders may provide.

Before we can proceed, we will request your consent to do this. You can withdraw your consent at any time. Please be aware though, that if you do this, we will not be able to proceed any further with your application, and depending on the stage reached we may not be able to remove all your data due to our responsibilities laid out by the Financial Conduct Authority.

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Additional Marketing

From time to time, we may contact you with detail of other products and services we provide. If you wish to unsubscribe from receiving these emails or phone calls, then please email us at info@activate-finance.co.uk or call 01908 112800.

What we need

Activate Business Finance Limited will be what is known as the ‘controller’ and the ‘processer’ of the personal data you provide to us. We collect personal data about you which may also include any special types of information or location-based information.

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Your Personal Data May Include

Title, names, date of birth, gender, nationality, civil/marital status, contact details, addresses and documents that are necessary to verify your identity. Employment and remuneration information, (including salary/bonus schemes/overtime/sick pay/other benefits), employment history. Bank account details, tax information, loans and credit commitments, personal credit history, sources of income and expenditure, family circumstances and details of dependents. Any pre-existing financial products and the terms and conditions relating to these.

Special Category Data
In the course of your interactions with Activate Business Finance Limited you may share information that is classified as ‘Special Category Data’. This could include data about:

• Race

• Ethnic origin

• Politics

• Religion

• Trade union membership

• Genetics

• Biometrics

• Health

• Sex life

• Sexual orientation

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Where you do share information relating to any of these categories e.g., when you may share information about your health or a characteristic of vulnerability Activate Business Finance Limited will always seek explicit consent from you to store and process such information.

If you are a company or other incorporated entity and you are a relevant individual such as an owner, officer, authorised signatory or employee with whom we deal in the provision of those goods or services then we will collect and process the following types of personal data about you:

All the information that you, our supplier provides to us when tendering for or negotiating for the supply of goods or services contracts, for example name, address, contact details, and the credentials of key people providing the goods or services or running the supplier. All the information that you, our supplier gives to us over the phone, by e-mail, by post or via our website when we contact each other from time to time during the course of managing the supply of goods or services, for example, updated contact information and bank details. Your credit score results and financial crime check results that we receive from credit reference agencies and fraud prevention agencies during our supplier take-on process and during the course of managing the supplier relationship. Where relevant, third party references we obtain as to your suitability as suppliers.

Where relevant, the information about you that we obtain from public registers such as HM Companies House, HM Land Registry or the Charity Commission. This will usually be to confirm your status, for example, where we are providing facilities to a company of which you are a director, confirming you are a director of a company.

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Where relevant, information provided by your or our professional advisers during the course of the supplier take- on and on-going supplier relationship management, such as from solicitors and accountants. information from our own internet searches, for example location and services information or reviews from websites like Google or information to support background checks where this is relevant to your track record as a supplier. We obtain information about you from HM Companies House, HM Land Registry, The Charities Commission, Credit Safe and Equifax. We may also obtain information about you from a search of publicly available information on Google.

Why we need it

We need to know your basic personal data to provide you with an accurate recommendation for your personal circumstances. We will not collect any personal data from you we do not need to provide and oversee this service to you.

For the processing of data to be lawful under GDPR Activate Business Finance Limited use;

(a) Consent: the individual has given clear consent for you to process their personal data for a specific purpose.

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(b) Contract: the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract.

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(c) Legal obligation: the processing is necessary for you to comply with the law (not including contractual obligations).

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(d) Vital interests: the processing is necessary to protect someone’s life.

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(e) Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.

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(f) Legitimate interests: the processing is necessary for your legitimate interests or the legitimate interests of a third party unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests.

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What we do with it

Automated Decision Making: Activate Business Finance Limited will pass your data captured to lenders who may use automated decision-making in respect of your application for finance. We will only collect the minimum amount of data needed and have a clear retention policy for the profiles we create.

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or any significant effects. You can request human intervention and challenge a decision made this way by contacting info@activate-finance.co.uk

All the personal data we use is controlled by Activate Business Finance Limited in the UK, however, for the purposes of IT hosting and maintenance, this information is located on servers within the European Union. No 3rd parties have access to your personal data unless the law allows them to do so. We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. More information on this framework can be obtained on request by writing to The Training and Compliance manager.

We may pass your data to other third parties to provide you with offers of products suitable to meet your customer requirements. Your data is stored electronically on our cloud encrypted server. Our server is based in the UK

How long we keep it

We are required under regulation to keep your basic personal data, such as name, address, and contact details for a minimum of 6 years, after which time it will be destroyed. The information used for marketing will be kept with us until you notify us that you no longer wish to receive this information. You can opt out of marketing at any time by informing us by phone at 01908 112800 or via email info@activate-finance.co.uk

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What are your rights?

If at any point you believe retained information is incorrect you can request to see this information and even have it corrected and possibly deleted. Providing you with this information is free of charge, but charges may apply for excessive requests.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact our Data Protection officer, Greg Durkan at info@activate-finance.co.uk
If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter. To raise a compliant, you can also refer to out complaints policy for further information.

Where relevant, you have the right to withdraw consent and object at any time and this means that we cannot process your data provided without your consent.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO). Details of the ICO can be found at https://ico.org.uk

Further contact information and policies, can be found at www.activate-finance.co.uk

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